Returns & Exchanges
We want every order to arrive exactly as intended.
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photographs of the issue.
If approved, we’ll arrange a replacement or refund at no additional cost.
Change of Mind
Because many of our products are made to order or produced in limited quantities, we are unable to accept returns or exchanges due to:
- Change of mind
- Incorrect size selection
- Buyer preference
- Ordering the wrong product
Please review product descriptions and sizing information carefully before purchasing.
Digital Products
All digital downloads, templates, mockups, graphics, and design assets are non-refundable once purchased.
Sale Items
Discounted and promotional items are final sale unless they arrive damaged or defective.
Designed with intention. Collected with purpose. Built to last.
— Fourthhaven