Contact Information

Contact Us

We are committed to providing timely and professional support for all customers.

If you have questions regarding an order, products, collaborations, commissions, returns, or general inquiries, please contact us using the information below.

Email: [support@maisoncodex.com]
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (Pacific Time)

We aim to respond to all inquiries within 1–3 business days. Response times may be longer during holidays, product launches, or periods of high order volume.

To help us assist you as quickly as possible, please include:

• Your full name
• Your order number (if applicable)
• A detailed description of your question or concern

Please note that submitting multiple emails regarding the same inquiry may delay our response.

For updates regarding your order, please refer to your shipping confirmation email before contacting support.

We appreciate your patience and thank you for supporting FourthHaven.