Return & Refund Policy

Return Eligibility

We want you to be satisfied with your purchase. If you are not completely satisfied, eligible items may be returned within 14 days of delivery.

To qualify for a return, items must:

• Be unused, unworn, and unwashed.
• Be in their original condition with all tags and packaging intact.
• Include proof of purchase or your order number.

Items returned without prior approval or that do not meet these requirements may not be eligible for a refund.

Non-Returnable Items

The following items are not eligible for return or refund unless they arrive damaged, defective, or incorrect:

• Made-to-order and print-on-demand products
• Pre-order items
• Personalized or custom products
• Digital products and downloads
• Gift cards
• Final sale or clearance items

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Include:

• Your order number
• A description of the issue
• Clear photos of the item and packaging

Once reviewed, we will determine the appropriate resolution, which may include a replacement, refund, or store credit.

Exchanges

Exchanges are available only for items that arrive damaged, defective, or incorrect. If an exchange is not possible, an alternative solution such as a refund or replacement may be offered.

Return Shipping

Customers are responsible for return shipping costs unless the return is the result of our error or the item arrived damaged or defective.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Refunds

Once your return has been received and inspected, you will be notified of the approval or rejection of your refund.

If approved, refunds will be issued to your original payment method. Processing times may vary depending on your payment provider.

Original shipping charges are non-refundable unless the return is due to our error.

Order Cancellations

Orders may be canceled until they have been fulfilled. Once an order has entered fulfillment or production, it cannot be canceled because many of our products are made specifically for each customer.

Questions

If you have any questions regarding returns, refunds, or cancellations, please contact us using the information provided on our Contact Information page.